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April 20, 2006

The Downside to Progress

I finally found something I couldn't do on the First Direct website. So I had to ring them instead.

And for the first time in nine years I had music and 'all of our operators are busy'.

It was quite a shock! Must ring them more often...

(Apparently it's a very busy day though)

Posted by Tom Dolan at April 20, 2006 12:34 PM


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