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November 12, 2002

Thanks Euan!

A really interesting article on management techniques by the founder of Visa. As an unofficial 'mum' of my office, I was amazed by how often criticisms weren't over a particular manager's choice of strategy, or of the tasks they had set, but that it was inconsistent with the person that had set it.

Much of my improvement as a staff-herder has been from learning to lead rather than manage, so it struck a huge chord.

(Via The Obvious)

Posted by Tom Dolan at November 12, 2002 07:45 AM

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Thanks, that has shed a little light.



Posted by: Simon at November 12, 2002 10:10 PM

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