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November 12, 2002
Thanks Euan!
A really interesting article on management techniques by the founder of Visa. As an unofficial 'mum' of my office, I was amazed by how often criticisms weren't over a particular manager's choice of strategy, or of the tasks they had set, but that it was inconsistent with the person that had set it.
Much of my improvement as a staff-herder has been from learning to lead rather than manage, so it struck a huge chord.
(Via The Obvious)
Posted by Tom Dolan at November 12, 2002 07:45 AM
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Thanks, that has shed a little light.
Later,
Simon.
Posted by: Simon at November 12, 2002 10:10 PM
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